The following is a guide to the
main aspects that should be considered when moving offices. It is
not exhaustive and we would suggest that you discuss your precise
requirements with either Guy Bowring or Philip Martin on 0207 222
5511.
Acquisition Surveyor
• A Chartered Surveyor or
Commercial Agent can provide invaluable advice on the office
relocation process. It is a complicated and time consuming
endeavour and one which is fraught with pitfalls. A surveyor
can source the best property, the best location and the best deal
within a prescribed budget. He will advise on the process and
recommend other professionals who may be able to assist to secure
the best result. He will also advise on the appropriate level
of Business Rates and service charge. He will recommend which
properties may be the best being considered for the criteria set
down by the client. He will negotiate upon the favoured
buildings and assist in the process of securing the property and
pushing it through the legal stage to the point of signing the
lease.
• Fees tend to be based upon a percentage of the rent payable
plus VAT as a one off charge and are usually success based.
However, incentive fees can be negotiated should they be required.
He will advise on the various problems that can occur and will
often pre-empt issues and may cause problems further down the line
thus potentially saving money in legal fees and other costs.
A Chartered Surveyor or a Commercial Agent will endeavour to save a
significant sum off the quoting terms of a rental property and
secure additional incentives wherever possible.
Break Options
• A break option can reduce
the liability of the tenant but will have an impact on the deal
negotiated if it is "tenants only". A "mutual" or "landlord
only" break option or rolling break option can also be negotiated
depending on the circumstances of both parties. Further rent
free can sometimes be negotiated as part of the deal dependant on
whether the break option is activated.
Building Survey
• It is important to
instruct a surveyor to ensure that a freehold or long leasehold
building is in good condition prior to purchase. There can be
significant expenses involved in repairing or refurbishing plant
& machinery in poor condition. These items need a
specialist opinion to ensure that excessive liabilities are not
taken on. When taking leasehold accommodation, a Building
Surveyor can advise on the quality of the mechanical and electrical
plant and liabilities potentially avoided. Floor loadings for
particular issues e.g. Roller filing can be an important
consideration at this stage to ensure the property is viable for
the acquired use.
Business Rates
• Business rates are a
major, and increasing, liability for all companies in the UK.
Rates are re-assessed every 5 years but based on values from 2
years prior to the assessment date. There can therefore be
spikes and anomalies in the assessments when compared to current
market conditions. The Rateable Value, which is the rental
level at that point, is reduced to a "rates payable" figure by the
use of the Uniform Business Rate (UBR) which is assessed on an
annual basis. "Transitional relief" is also applied to smooth
the increase in rates payable over the course of the following five
years before re-assessment. This can be a complex calculation
and needs to be carefully checked to ensure that the appropriate
rate is being paid on the correct floor area. Business rates
can be appealed, but can go up as well as down and therefore the
actual value also needs to be ensured before being actioned.
Within London, a "Crossrail Levy" has now also been included in the
rating assessment as a separate figure, this has been set
at 2p in the £ for any rateable value above
£55,000. This is an additional cost, which will affect
businesses at least the next 24 years and probably beyond.
Dilapidations
• Dilapidations are the
liability to repair at the end of the lease term. This will
be dictated by the lease terms and may be subject to a "Schedule of
Condition" which should be attached to the lease. The
liability for dilapidations should be considered early in the
negotiating process. Even though the cost will actually only
be incurred at the end of the lease it can be a significant sum and
should be accounted for.
Empty Rates
• Empty rates are payable
on vacant properties after a period of three months. During
the first three months the rating level is nil but then it resumes
to the full rates payable. The only exceptions are that
Listed Buildings are completely exempt from empty rates.
Charities get 80% relief from their rating liability and in some
cases 100% relief at the local authority's discretion.
Appeals can be made according to whether the rate is deemed to be
too high. Also if there is disturbance, for example road
works, demolition, or if the floor area is wrong, appeals can be
made and assessed by negotiation with the District Valuer.
Furniture
• New modern furniture can
transform an area at relatively nominal cost compared to
dismantling and relocation of current desks as the market is very
competitive. Smaller desks are now possible due to flat
screens being the norm and can help provide more efficient working
space. Cable management systems help to tidy away unsightly
wires which can avoid IT problems and improve staff morale.
Eco friendly disposal of discarded desks is an important factor and
can be inexpensive if carefully handled. It can be an
additional plus not only for the environment but also for staff
morale. "Lead in times" for furniture should be borne in mind
as last minute decisions can be costly.
Incentives
• Rent free periods can be
available as part of the negotiation for a leasehold office.
They are often generally seen as a way of easing the expensive
transition between buildings, it is also a way to retain a higher
rental level for the landlord. In more difficult economic
times it is also an incentive for the tenant to take the
lease.
Lease Term
• A longer lease term tends
to justify a better deal from landlords but may compromise
flexibility. A company has to decide how long it feels it is
comfortable committing to in that particular office.
Sub-letting or assignment of surplus space can be a solution.
However ongoing liabilities cannot be avoided and both assignment
and sub-letting can involve significant costs, double overheads and
ongoing liabilities. Short term deals can allow for
flexibility but tend to be more expensive. However, in some
cases landlords require a rolling break option due to pending
redevelopment and better than market deals can be obtained to
compensate a tenant for this lack of security.
Legal Terms
• A solicitor should always
be instructed to advise on any contract. The main terms that
will form part of the lease will include the lease term itself,
repairing liabilities during the term, the dilapidations liability
to repair the accommodation at the end of the term, payment of
service charge, restrictions on the permitted use of the property,
any break options, security of tenure (i.e. The right to remain in
the accommodation legally at the end of the lease term). As
each property is, by its nature, unique, there will be liabilities
particular to each lease. These may include for example
liability for the repair of air-conditioning units, uninsured risks
or window maintenance. The lease will also contain provisions
for rent review if applicable. There may be some
assumptions made within this clause which can make a significant
difference to the cost of accommodation at review and should be
carefully considered prior to signing.
Location
• Location is arguably the
most important aspect of a decision. Deciding factors may
include will be transport links, road network, staff amenity, local
shops and restaurants, ease of access by staff, safety implications
for staff coming to and from home and the impact on staff
access. All will be crucial issues when deciding on a move
and its implications on morale and cost.
• The space itself has to fit criteria which have to be
prioritised. Some aspects are matters of opinion and quite
subjective whilst others are crucial decisions which ensure that
efficiency is maximised and long term costs and liabilities are not
created. Any final decision will be a compromise between
location, cost, efficiency, function and image versus
practicality.
Refurbishment
• Once a property is
identified, space planning can be undertaken on the accommodation
to ensure that it will conform to your requirements. This
will depend on a number of criteria including budget, open
plan/cellular format, size of desks, number of staff, break-out
areas, size of kitchen and reception areas. The standard of
specification required will also need to be assessed to ensure that
an appropriate budget is arrived at. This may include
upgrading of cooling systems, moving the units, demolition of
partitioning, cabling, relocation of floor boxes, renewal of
perimeter trunking, decisions upon the level of audio visual
equipment required and the standard of furniture or whether
furniture from a previous office can be re-used. Improvement
in lighting levels can make a huge impact on the space and the
staff.
• There are varying ways in which a refurbishment can be
carried out. "A design and Build process" gives an itemised
list of everything specified at a fixed figure within a fixed time
frame. A tender process should be carried out to decide on
the preferred contractor and if necessary cost consultants employed
to ensure that he pricing levels are at an appropriate level.
There are some simple ways in which accommodation can be
transformed at minimal cost, which can be so crucial in difficult
economic times. Re-carpeting and redecoration can transform a
basic unit at limited expense. Replacement of ironmongery can
provide a different look to tired doors. Upgrading a
boardroom table and chairs whilst retaining office desks can give
the front of house a very different feel whilst reducing the impact
of costs.
Rent or Buy?
• In today's market,
renting a single floor is often seen as the most efficient use of
space rather than purchasing a single building which would split
members of staff between different floors. A purchase can
provide a good long term investment perhaps with the benefit of
future conversion to other uses especially residential.
Commercial decisions are often best made looking purely at the
occupational benefits. A lease can allow as much flexibility
as required for the company to expand and contract via break
clauses and lease expiries. Rent reviews can be volatile, but
the impact can be lessened by negotiating in break clauses where
necessary.
Service Charge
• Service charges can
include the following costs: Audit fees; cleaning of common parts;
staff; landscaping; wc facilities; maintenance and cleaning,
cooling plant maintenance; rubbish removal; security signage;
management fee,; and health & safety. Insurance can be
included but is often dealt with by a separate charge. The
service charge budget is assessed usually by relating it to
expenditure during the previous year. Major works can occur
from time to time and a comprehensive survey of the accommodation
can alert the incoming tenant to what issues may be arising.
Service charges tend to be payable in advance on the quarter days
and is calculated on a pro-rata basis according to the sq ft
occupied. Any monies in excess of the annual budget should be
credited at the end of the year. In softer market conditions
service charges can be, on occasion, capped. Where there are
potential future liabilities, sinking funds are also occasionally
put in place by landlords to smooth the costs and lessen the impact
of sudden larger scale works when required. Whilst this can
reduce impact on tenants, some can object if they are unlikely to
see the benefit during their lease term.
Service Charges
• In a multi let building
there will be "common parts" these are the areas that are used by
the tenants to access their accommodation. These areas are
administered by a Managing Agent who will control the building and
recharge costs to the tenant.
Size
• The accommodation
necessary to house any company will vary according to the nature of
that organisation. Working practices vary widely between
different companies and the size of the space required will depend
on how much open plan space is required compared to "cellular"
accommodation, including offices and meeting rooms. A
reception area may also be required as well as kitchens and "break
out" areas.
• A general rule of thumb
for the amount of office space required is approximately 100 sq ft
per person to include all ancillary accommodation. However,
this can vary considerably when you compare, for example, a trading
floor to an executive suite of offices. The difference
between the "gross internal area" which includes stairwells,
kitchens, lobbies and corridors can be very distinct from the "net
internal area" which is purely the usable office accommodation and
a precise measurement should be taken. Contemporary offices
with flat screens tend to now require smaller desks allowing more
efficient use of the accommodation without compromising style or
comfort. Space requirements should be analysed and decisions
made about how close certain departments need to be to each other
for ease of communication. The number of WC's required by the
number of staff should also be assessed. Disabled access is
also crucial for some organisations. A good "eco rating" can
also benefit green credentials. Energy efficiency can
be checked by asking for the EPC (Energy Performance Certificate)
now mandatory for all office leases. A BREAM rated building
can also score points for the environmentally aware.
• A space audit should be
carried out which would include an assessment of the office
accommodation as well as filing space required. Decisions
need to be made about how much filing should be moved off
site. Should space be available on site for a cheaper
basement area, this can also be an efficient way of saving costs on
expensive office space. Whilst cellular offices have
historically been the norm, "pods" of desks of 4-8 people now tend
to be the usual and is seen as an efficient and enjoyable method of
working.
Stamp Duty Land Tax
• Stamp Duty Land Tax is
currently based upon 1% of the total rent over the period of the
term including VAT discounted by 3½% per annum to arrive at a net
present value. This element of cost should be included in the
calculations of inclusive costs for the move.
Style
• Important considerations
include whether to decide upon a period or a modern building.
A period building may have a certain style but is often split up
into impractical cellular rooms rather than a single open plan
area. Also, cabling can be very difficult, in some cases,
impractical and in others almost impossible.
• The appeal of an upper
floor with good views and lots of good natural light can seem
tempting, but a lower floor has ease of access if the lift is out
of order and can provide better ceiling heights in period
buildings. Whether a building is listed with affect how much
can be done to the space. Modern buildings can provide a
blank canvas to work on.
Voluntary Code of Leasing Practice
• Many of the large
landlords in the UK now conform to the Voluntary Code of Leasing
Practice. This is still only a voluntary code however and
terms vary between different transactions according to the usual
criteria e.g. Covenant strength, lease term etc. However, it
is a good working practice as a starting point and can be
advantageous when considering alternative landlords.
For further details on any
aspect of the above and to discuss how we can assist your move,
please call us on 0207 222 5511.